Do I need a referral?

1to1 Rehab receives referrals from the Toronto Central, Central and Central West Local Health Integration Networks (LHIN) for rehabilitation services. Clients need an active OHIP number. There are no fees for the LHIN services provided by 1to1 Rehab.

Children and adults who require therapy services at home may contact the LHIN directly to request a referral. Many referrals are made by physicians, hospitals, long term care facilities, early intervention services, etc.

Public and Catholic school boards refer their students for therapy to the LHINs for services of speech language pathology, occupational therapy and physiotherapy. Typically these school boards use their school consultants to make the referral. Contact your school to make a referral.

Private schools contract 1to1 Rehab to provide LHIN funded School Health Support Services for their students. 1to1 Rehab will assist with the process and will provide therapy to the students in the school.

Private service under 1to1 Therapy Services does not need a referral. Contact us directly to make an appointment.

Do I need to wait for service?

1to1 Rehab receives referrals from the Local Health Integration Networks. The LHINs have long waitlists for therapy unless there is an urgent safety or health concern. The wait is particularly long for school speech language pathology and occupational therapy. You can contact the LHIN directly about information on wait times.

Private schools can make referrals for LHIN school services. There is no wait list for private school therapy services.

Can I use my insurance to pay for therapy?

Yes- If you wish to receive private therapy, 1to1 has developed a new service for therapy: 1to1 Therapy Services . 1to1 facilitates service between public funded therapy with 1to1 Rehab and our private therapy services. A number of the therapists provide LHIN services under 1to1 Rehab and also private services with 1to1 Therapy Services. Both services and administrative support are under the 1to1 umbrella of therapy services.

Services are provided by a registered allied health professional, and therapy is tax deductible. For insurance coverage of fees, you will need to inquire with your insurance provider how much coverage is available for each service area (i.e. Speech-Language Pathology, Occupational Therapy, Behavioural Therapy, Dietitian Services and Physiotherapy). You may have a set amount available annually. The clinical coordinator can also make recommendations for private funding available for families in need. 1to1 is committed to making therapy accessible to clients and families in need of service.

How long are therapy sessions?

Assessments and therapy sessions are typically 45 minutes to one hour in length. The length of each session will largely depend on the clients’ ability to sustain their attention for the set period of time and client needs. The therapist will be able to make a recommendation for the length and frequency of therapy sessions based on client needs. The LHIN has guidelines for the number of therapy visits and frequency and authorizes a set number of sessions paid under the Ministry of Health and Long Term Care or the Ministry of Children and Youth. 1to1 Rehab follows the LHIN guidelines. If the client wishes additional services, 1to1 Therapy will be able to respond.

What geographic areas do 1to1 therapists provide service?

1to1 has therapists located across the GTA and Southern Ontario including: Aurora, Barrie, Bolton, Brampton, Etobicoke, Georgina, Guelph, King City, Kitchener, Kleinberg, Maple, Markham, Mississauga, Newmarket, Nobleton, North York, Oakville, Richmond Hill, Scarborough, Schomberg, Stouffville, Thornhill, Toronto, Waterloo and Woodbridge. 1to1 Rehab has contracts with the LHINs in Toronto Central, Central (York Region, South Simcoe) and Central West.

Where do therapy sessions take place?

Therapy sessions take place in homes, long-term care facilities, schools, or other community locations.

What if I need more than one type of therapy?

Multi-disciplinary therapy sessions can be designed to incorporate all of the needs of a client. 1to1’s Therapists from the various disciplines collaborate in order to create a unified program.

1to1 Rehab collaborates with the clients services within the circle of care including case managers, physicians, nurses, personal support workers, therapists, teachers etc. The client gives consent for sharing of information to facilitate integrated care. 1to1 can make referrals to community agencies for needed services.

Do you provide therapy services in other languages?

Yes- 1to1 provides services in over 20 languages. Please contact us to determine if we have a therapist available to meet your needs.

Are there Career Opportunities with 1to1?

1to1 has career opportunities from time to time in different geographic areas depending on current needs. If you are interested in working with us as a Speech- Language Pathologist, Occupational Therapist, Physiotherapist, or Registered Dietitian and you possess the appropriate qualifications, please contact us.

We would like to see a current Curriculum Vitae and any references you have that demonstrate your experience in community based therapy. We offer a stimulating intellectual environment and utilize the best available technologies to support our professionals.

We strive to engage in best practices at all levels of our organization and we have a rigorous commitment to quality assurance. You will find yourself challenged and will have an opportunity to grow as a clinician and as an individual.