Services are guided by goals that are set with the therapist. Clients have the right to be respected:

• to be involved in all decisions regarding services and their care plan
• to be given care based on support and healing
• to receive safe and professional care
• to be free from mental and physical abuse
• to be given information about the services they receive
• to give or refuse consent to services
• to discuss the therapy process with the therapist
• to have ethics, culture, family values, race, religion, gender, finances and special needs respected
• to receive privacy about personal and medical information
• to receive all personal information held, in a manner that can be understood
• to give consent for information exchange
• to voice concerns or request changes in their service
• to know who to contact if they have concerns

For any concerns, please contact: mail@1to1rehab.ca.